Non-binding estimate
A good-faith projection of what the move will cost based on the mover's survey. The final invoice follows actual weight and services, so it can be higher or lower. This is the type most often quoted over the phone, and the type most likely to surprise you on delivery day.
Binding estimate
A fixed price for the inventory and services listed. If the shipment weighs more than expected, the price holds — but if it weighs less, you do not get a refund. Adding items not on the inventory voids the binding price or triggers a revised estimate.
Binding not-to-exceed estimate
A ceiling rather than a fixed price. You pay the lower of the estimate or the actual weight-based charge. For most households this is the strongest position, because it removes the downside of an overestimated inventory while protecting against an underestimated one.
How to read the paperwork
The estimate type must be stated on the document, along with the inventory it covers and the services included. Check that accessorials you know you will need — shuttle, long carry, stairs, storage — are listed rather than left off, because an estimate that omits them is not cheaper, only less complete.
Put this into a number
Use the moving cost calculator to see how these mechanics change your own estimate, or read the pricing methodology for the exact inputs we apply.
Questions
Which estimate type should I ask for?
A binding not-to-exceed estimate after a video or in-home survey. It caps your exposure while still allowing the price to drop if your shipment weighs less than surveyed.
Does a binding estimate cover added items?
No. Items not on the inventory are handled as a revised estimate or an addendum, usually priced less favourably than the original quote.